Guest Refund

Each host sets its own cancelation policy, which are clearly stated on each listing. If you have a confirmed reservation and need to cancel, please contact the Host and let them know more about your specific circumstances.

In the event a Host cancels a reservation prior to check-in, the Guest will receive a full refund.

Service Fee, which covers the administration fees and help us market Culebra’s small businesses within our platform, is non-refundable.

Please allow 5-7 business days to process your refund in the original form of payment It might take several business days for your refund to be posted by your bank or credit card company