Cancellation Policy

If you have a confirmed reservation and need to cancel, please contact us and let us know more about your specific circumstances.

Guests may cancel and review any penalties by viewing their travel plans and then clicking ‘Cancel’ on the appropriate reservation. As a courtesy, we ask you to please contact your host in the event you need to cancel.

For all properties hosted by Paradise Island LLC the following Cancellation Policy applies.

75% refund 10 days prior to arrival, except Service Fee

The Stayinculebra.com Service Fee, which covers administrative fees, is non-refundable.
Guest will receive 75% refund minus Service Fee.
To officially cancel a reservation, the guest will have to click the cancellation button on the cancellation confirmation page, which they can find in Your Dashboard > Your Bookings > Change or Cancel.
If a guest decides to check out early, the nights not spent will not be refunded
Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
There will be no refund if Guest decides to cancel after Check-in.
Applicable taxes will be retained and remitted.

50% refund up 5 days prior to arrival, except Service Fee

The Stayinculebra.com Service Fee, which covers administrative fees, is non-refundable.
Guest will receive 50% refund minus Service Fee.
To officially cancel a reservation, the guest will have to click the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
If a guest decides to check out early, the nights not spent will not be refunded
Cancellation policies may be superseded by the Guest Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.
There will be no refund if Guest decides to cancel after Check-in.
Applicable taxes will be retained and remitted.

Extenuating Circumstances:

• Changes to government travel requirements
• Travel restrictions imposed by a governmental agency
• Government declared local or national emergencies, epidemics, pandemics, and public health emergencies
• Military actions and/or hostilities
• Natural disasters